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Responsible AI

Building trust through transparency

AI has the power to create a brighter, more inclusive future for everyone. To get there, we've made responsibility the cornerstone of our AI mission.

With great AI comes great responsibility

To help realize AI's incredible potential while committing to ethical AI that's aligned with Cisco's purpose, we've established clear guiding principles that govern how we develop, deploy, and operate AI-based solutions.

Cisco's Principles for Responsible AI

Cisco AI is informed by our purpose to power a more inclusive future for all, through six core responsible AI principles: transparency, fairness, accountability, privacy, security, and reliability. 

Explore principles (PDF)

The Cisco Responsible AI Framework

Our responsible AI principles are brought to life as active controls that are embedded throughout our business.

Guidance and oversight

Advisors from our Responsible AI Committee of senior executives across Cisco drive responsible AI practices and oversee how our Responsible AI Framework is put into action. 

Controls

Controls focus on areas such as unintended bias mitigation, model monitoring, fairness, and transparency. Security, privacy, and human rights are imperative for ethical AI. 

Incident management

AI incidents—including any elements involving bias or discrimination —are tracked, analyzed, and reported to the Responsible AI Committee.

Industry leadership

We participate in industry forums on responsible AI, including the Centre for Information Policy Leadership, Equal AI, and the Business Roundtable on Human Rights and AI. 

External engagement

We sponsor and collaborate with research institutions that explore ethical AI. We also work with governments to understand global and legislative views on AI's risks and benefits. 

Collaboration and AI Transparency

Collaboration Launches AI Transparency Technical Notes

AI Transparency Notes are industry standard documents that explain how Collaboration leverages AI across its portfolio.

Overview of AI in Collaboration and FAQs

Go to Trust Portal for AI and Privacy product information

Collaboration publishes an AI Transparency Note for every model used in our generally available solutions and features.

View Collaboration Transparency Notes

Additional information

Our responsible approach to governing AI

Published on August 18, 2022

AI technologies bring a lot of possibility—and a lot of questions. Discover how we approach the need to identify, manage, and mitigate the unique risks that AI-based technologies may bring. 

Read blog

Responsible AI is built on a foundation of privacy

Published on November 3, 2023

You can't have trust without privacy. Explore the ways that we use impact assessments to protect and preserve customer privacy and trust. 

Read blog

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